Privacy Policy

Your privacy matters to us. This document explains how we handle your personal data.

Effective Date: 1 January 2026

This Privacy Policy is issued by Jetts Fitness Pty Ltd (ACN 123 921 3260), trading as Hungardia ("we", "us", or "our"). We are committed to safeguarding the personal information of our members, visitors, and website users. This policy describes the types of information we collect, why we collect it, how we use and store it, and the choices available to you.

1. Information We Collect

We gather personal data through several channels, depending on how you interact with us:

Directly from You

  • Full name, date of birth, and gender when you register for a membership or create an account.
  • Contact details including email address, phone number, and residential address.
  • Payment and billing information such as credit card or direct debit details, processed through our secure payment gateway.
  • Health and medical information you voluntarily provide for safety assessments or personal coaching consultations.
  • Emergency contact details.

Automatically Through Our Website

  • IP address, browser type, operating system, and device identifiers.
  • Pages visited, time spent on each page, and referring URLs.
  • Cookie data and similar tracking technologies (see our Cookie Policy for details).

From Third Parties

Occasionally, we receive information from business partners, social media platforms (where you choose to link your account), or publicly available sources to keep our records accurate and complete.

2. How We Use Your Information

Your personal data enables us to deliver and improve our services. Specifically, we use it to:

  • Process membership sign-ups, renewals, and cancellations.
  • Manage bookings for personal coaching sessions, group classes, and facility access.
  • Communicate with you about schedule changes, promotions, and service updates.
  • Process payments and manage your billing history.
  • Personalise your experience on our website and within our facilities.
  • Ensure safety and compliance with our duty-of-care obligations.
  • Analyse usage patterns to improve our services, website functionality, and marketing strategies.
  • Comply with legal and regulatory requirements.

3. Sharing Your Data

We do not sell your personal information. We may share data with the following categories of recipients, strictly on a need-to-know basis:

  • Service providers: Payment processors, email marketing platforms, cloud hosting providers, and IT support companies that help us operate our business.
  • Professional advisors: Accountants, lawyers, and insurers as needed for business operations.
  • Regulatory bodies: Government authorities where required by law or in response to a valid legal request.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.

All third parties with whom we share data are contractually obligated to protect your information and use it only for the purposes we specify.

4. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and gather analytical data. You can manage your cookie preferences through your browser settings or our cookie consent tool. For comprehensive details, please refer to our Cookie Policy.

5. Data Security

We implement a combination of technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. These measures include encrypted data transmission (SSL/TLS), access controls, regular security audits, and staff training on data protection best practices. While no system can guarantee absolute security, we continuously review and update our safeguards.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law. Membership records are typically kept for seven years after the end of your membership for accounting and legal purposes. Website analytics data is retained in anonymised form and may be kept indefinitely for trend analysis.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data, subject to legal retention requirements.
  • Object to or restrict certain processing activities.
  • Withdraw consent at any time where processing is based on consent.
  • Lodge a complaint with a relevant data protection authority.

To exercise any of these rights, please contact us using the details below. We will respond to your request within 30 days.

8. Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently gathered data from a child, we will take prompt steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The revised version will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch:

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